Customer Portal

rocket customer portal.

Our secure Rocket Customer Portal provides you with the following:

  • The ability to create requests for support
  • The ability to request product enhancements
  • Your status of reported support issues
  • The ability to research known technical issues
  • A direct link to Rocket’s global team of technical support engineers and software developers
  • 24/7 access to available products, fixes and documentation

You must register to access the portal and remain current on your maintenance subscription for continued access.

log in and registration.

  • Access the Rocket Customer Portal at www.rocketsoftware.com/support and log in with your email and password
  • If you do not have an account, you may request one by clicking the “Need an Account?” link on the Rocket Customer Portal login page.